Friday, July 3, 2009

Google.com slaps down a preacher

My internet existance is about preaching and sermons. Since my retirement from full time ministry I have been developing resources to help preachers with their sermons. Over the past several years this has developed into a valid ministry. That is, until yesterday. Yesterday Google.com slapped down my Adwords campaign. What that means is that the arbitrarily decided that they didn't like my web site so they will no longer allow me to run a pay-per-click advertisment campaign with them.

When I first started this ministry this occured several times, understandably, because I didn't have much of a web site. I had little content, just an advertisement. However, after years of adding tons of free outlines, free booklets, free sermons, they just closed me down. Well, I am done with Adwords! Google cannot be trusted.

In fact last year they called me (surprise, surprise) and offered to optimize my ad campaign. The made a ton of suggestions and I adopted all of them. Well July 2 they decided that what they wanted last year no longer applies. You see, they seduce you to depend on their Adwords system then they shoot you down. NOT TRUSTWORTHY!

It wouldn't be so bad if you could get in touch with sombody at Google who would tell you what is wrong with your campaign but there is nobody. They have an intensive "help" site with hundreds of articles about general issues but when you finally navigate to the spot where you can find an email link, and you send an email, you get no response. Oh, they have a "live chat" help link too. Evidently nobody is alive at Google, because it always says that no body is available to chat.

I understand that Google wants all who use thier search engine to have a positive experience with search. In other words for thier searches to deliver relevent content, I think for free. Well, Google should practice what they preach. The paying users of Google Adwords sure do NOT have a good experience, especially when they are slapped down. I would be more than happy to do what they want me to do on my web site to give my visitors a good experience, if they would only give me a hint of what is wrong. No feed back is bad.

So for now Google will not get my advertising money. I will not use their search engine and I hope my readers will boycott them also, until they change their ways.

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